How to submit invoices

Partner Services | BURG Translations / How to submit invoices

To Enter One Invoice PER Project in XTRF (via Jobs Module):

  1. Login to the Vendor Portal
  2. Click on the Jobs Module on the left-hand side of the page
  3. Click on the Add Invoice button next to the completed project you wish to invoice
  4. In Section 1, you can view which projects will be included in the invoice. You can also double check to make sure the total amount due is correct.
  5. In Section 2, enter your invoice number
  6. In Section 3 (optional), upload a copy of your invoice
  7. Click on the Add Invoice button at the bottom of the page

To Enter One Invoice PER Project in XTRF (via Invoices Module):

  1. Login to the Vendor Portal
  2. Click on the Invoices Module on the left-hand side of the page
  3. Click on the Add Invoice button on the top right-hand side of the page
  4. In Section 1, you can view which projects will be included in the invoice. You can also double check to make sure the total amounts due are correct.
  5. In Section 2, enter your invoice number
  6. In Section 3 (optional), upload a copy of your invoice
  7. Click on the Add Invoice button at the bottom of the page

Your invoice is now in queue to be paid.
Payments are made on the first Friday of the first full week of the month. Please see the BURG Partner Payment Policy below for details:

BURG Partner Payment Policy:

Invoice Submission:
  • Partners must send their invoices by the last business day of the month before the payment date. For example, for Friday, January 12, 2024 payment, they should submit their invoices by the last business day of December. That means the deadline to submit the invoice for January’s payment is Friday, December 29th, 2023. Please note that for the partners working on accounts where POs for the previous month are received after the invoice submission due date, we may consider exceptions.
Payment Schedule:
  • BURG processes partner payments on the first Friday of the first full week of the month. For instance, the payment for invoices we received in December, will be made on Friday, January 12, 2024.
Partner Payment Changes:
  • If there are any changes to the payment method, a request must be submitted to XTRF. The request must be submitted to BURG Partner Services by the Wednesday prior to the next payment date. For example, any changes in payment method must have an updated request submitted to Partner Services by Wednesday, January 10, 2024.
Returned Payment Fees:
  • If a payment is returned due to incorrect payment information provided by the partner, any bank costs incurred for the initial payment will be deducted from the subsequent payment.
Second Payment Attempt:
  • A second date will be established following the initial payment date for all payments that were returned on the first attempt.